Shipping & Returns


We ship products every Wednesday & Friday. Delivered by Aus Post within a week. 4-7 business days to be exact-ish. Please note all Black Friday Orders will be shipping Dec 10th for Pre-Christmas delivery. 


Express Shipping is free for Australian orders over $100, it is quick. About 2 days quick. It’s $15 otherwise sent with Australia Express Post.

Outside Australia

International Parcels will be delivered by DHL, and takes around 3-7 days. It’s $25, not free. Sorry, we can’t afford it yet. Local import duties and/or taxes vary by country. We have no control over these mandatory charges, as such they’re the responsibility of the recipient. 


You can return your item within 42 days of receiving it, after chatting with our team, for a full refund or an exchange. We do this because we believe in and stand by our product, and you’ll have to have a pretty good reason for wanting to return it, and we’d like to honour that. Why 42 days? Why not? Email to tell us how you feel. Be gentle, Fluff has feelings too.