Shipping & Returns
Fluff currentlyΒ ships to Aus, USA, and NZ. For the rest of the world, we're working on a solution for you. If you are an existing international customer, please contactΒ bunnies@itsallfluff.com
AUS Customers
Free Shipping over $100 AUD
Standard ShippingΒ (3-5 transit days*) $8.60 AUD
Express ShippingΒ (2-3 transit days*) $12.10 AUD
Due to the high volume of orders expected with this drop, please allow 48 hours for your order to ship.Β Your tracking will update as soon as your parcel is collected by Australia Post - and should arrive within 3-5 business days from pick up. Please keep in mind that Holiday's and weekends are consideredΒ exemptΒ from normal business days.Β
US Customers
Free Shipping over $75 USD
Standard Shipping (3-5 transit days*) $7.99 USD
PriorityΒ Shipping (2-3 transit days*) $13.99 USD
Most orders ship within 1-5 business days. Once an order has been shipped, please allow 2-10 business days for your order to arrive, depending on your choice of shipping method.Β Please keep in mind that Holiday's and weekends are consideredΒ exemptΒ from normal business days.Β
NZ Customers
Free Shipping over $100
AUS Standard Shipping $8.60
Express Shipping $12.10
NZ Parcels will be delivered by Aus Post International, and takes around 6-25 business days, depending on your location.Β Please keep in mind that Holiday's and weekends are consideredΒ exemptΒ from normal business days.Β
Returns
You can return your item within 42 days of receiving it, after chatting with our team, for a full refund or an exchange. We do this because we believe in and stand by our product, and youβll have to have a pretty good reason for wanting to return it, and weβd like to honour that. Why 42 days? Why not? Email bunnies@itsallfluff.com to tell us how you feel. Be gentle, Fluff has feelings too.